Terms & Conditions

These Terms & Conditions govern your use of the Pueblo Firewood Co. website and our customer care SMS messaging program. By using this website or opting in to text messages, you agree to these terms.

SMS Messaging Terms

By providing your mobile number and opting in, you consent to receive customer care and service-related text messages from Pueblo Firewood Co. regarding your inquiries, quotes, order confirmations, delivery scheduling and support requests. We do not send marketing or promotional text messages. Consent is optional and is not a condition of any purchase.

• Program description: customer care, order and delivery notifications.
• Message frequency: message frequency varies and depends on your order and support activity.
• Cost: message and data rates may apply. Check with your mobile carrier for details.
• Opt out: reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further messages unless you opt in again.
• Help: reply HELP for assistance, or contact us at +1 (719) 250-9641 or support@pueblofirewood.com.
• Carriers: carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Orders, Pricing and Delivery

• Prices, wood species and availability may change without notice.
• Quoted delivery windows are estimates and may shift due to weather or road conditions.
• Delivery locations must be safely accessible to our vehicles.
• Payment terms, deposits and cancellation policies are confirmed at the time of order.

Safe Use of Firewood

Firewood must be stored, handled and burned safely and in accordance with local regulations and appliance manufacturer instructions. We are not responsible for damage or injury resulting from improper storage, handling or burning.

Website Use

Content on this website is provided for general information only and may be updated at any time. You agree not to misuse the site, attempt unauthorized access, or use it for unlawful purposes. All site content is our property or used with permission.

Limitation of Liability

To the fullest extent permitted by law, Pueblo Firewood Co. is not liable for indirect, incidental or consequential damages arising from use of this website, our messaging program, or our products and services.

Changes to These Terms

We may revise these terms at any time. Continued use of the website or the messaging program constitutes acceptance of the revised terms.

Contact

Pueblo Firewood Co.
30643 Barnett Rd, Pueblo, CO 81006
Mailing: 1223 Bohmen Ave, Pueblo, CO 81006
+1 (719) 250-9641 · support@pueblofirewood.com